OVOPLAY
SME Experts

Practical tips to make your business a success. From cyber risk to self-managed super funds, SME Experts covers the topics you need to understand in order to take your business to the next level. Following the success of Mark Bouris’ popular podcast series The Mentor, this series is a must listen for any small to medium business owner.

SME Experts is supported by a complete set of additional templates and checklists available at Mentored.com.au in our resources area.

Host Craig West is a strategic accountant with over 20 years’ experience advising business owners. As Managing Director of Succession Plus and CEO of Mentored, he is passionate about helping business owners achieve the success they deserve. Craig has written four critically acclaimed books on employee incentives, succession planning, asset protection and exit strategies.

Preparing your SME for sale
Preparing your SME for sale

Always be ready to sell. Co-hosts Matt Purcell and Matthew Holland chat to Paul Smith from Mentored Business Sales about how SME owners can prepare their business to ensure they get the best price possible.

Duration:
1126
Date:
22 July 2019

Episodes

Preparing your SME for sale
Preparing your SME for sale

Always be ready to sell. Co-hosts Matt Purcell and Matthew Holland chat to Paul Smith from Mentored Business Sales about how SME owners can prepare their business to ensure they get the best price possible.

Duration:
1126
Date:
22 July 2019
In business with your spouse?
In business with your spouse?

Running a business with your other half can pose many challenges but success stories do exist. Co-hosts Matt Purcell and Matthew Holland chat to clinical psychologist, Dr Gavin Brown, about how to avoid stress, anxiety and resentment when starting a business with your spouse. 

Duration:
1437
Date:
15 July 2019
Financial forecasting 101
Financial forecasting 101

How to create a financial forecast. Co-hosts Matt Purcell and Matthew Holland chat to Peter Foster from Financial Strategic Insights about what financial forecasting means, and why it’s a crucial process for any business that wants to achieve profitable growth and success. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1370
Date:
8 July 2019
Emotional intelligence for SMEs
Emotional intelligence for SMEs

Struggling with employee engagement? Julian Carle from Synergen Group, explains how by leading with an emotional intelligence mindset, you can help motivate employees, drive productivity - and ultimately, increase the revenue of your SME. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1080
Date:
1 July 2019
Biggest branding misconceptions
Biggest branding misconceptions

What is a brand and how can you build one that makes an impact? Stella Gianotto from Brand for Brands Agency explains how to get started creating your SME's brand - even if you don't have a budget. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1541
Date:
23 June 2019
Is the customer always right?
Is the customer always right?

Top customer service tips for your SME. Award-winning cafe owner, George James, reveals the secret to improving your customer service and what to do when you get a bad review. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1401
Date:
17 June 2019
Competitor closing down?
Competitor closing down?

What to do when your competitor closes down. Head of Strategy and Growth for Web Profits, Duncan Jones, discusses why planning ahead for this potentially game-changing opportunity is essential for any SME. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1355
Date:
27 May 2019
Top 5 attributes of entrepreneurs
Top 5 attributes of entrepreneurs

What do Richard Branson, Bill Gates and Oprah Winfrey have in common? SME Experts, Michael Bova and Mark Pinhorn, reveal the top 5 attributes of successful entrepreneurs - and how you can apply them in your business. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1054
Date:
20 May 2019
Setting your industry benchmark
Setting your industry benchmark

Rise above the rest. Host Craig West, from Mentored.com.au chats with Tim Chamberlain from Benchmarking Data & Research about the tool that can help your SME set the industry benchmark. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
948
Date:
13 May 2019
Building a competitive culture
Building a competitive culture

The workplace vs the animal kingdom. Host Craig West, from Mentored.com.au, speaks with Ian Schubach, founder of Red Leaf Group and former game park ranger, about the importance of creating the right culture for your small business. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1195
Date:
6 May 2019
Get control of your inventory
Get control of your inventory

Manage your stock in real time, without the headache. Host Craig West, from Mentored.com.au, chats with Rhys Roberts from Cloudsolve, about why so many SMEs struggle to manage inventory and the best systems to put in place for small businesses. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1290
Date:
29 April 2019
How to shift a busy mindset
How to shift a busy mindset

Work on the business, not in the business. Host Craig West, from Mentored.com.au, speaks with Daniel Murray from Empathic Consulting, about how to delegate, prioritise and focus on the strategic side of your SME. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1864
Date:
22 April 2019
The cost you can't afford to ignore
The cost you can't afford to ignore

When it comes to insurance, cutting corners is a huge risk for any SME. Host Craig West, from Mentored.com.au, discusses how to protect your business in the case of an unexpected event, with Mario Cuenca from Emjay Insurance. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1256
Date:
15 April 2019
How to create a culture of innovation
How to create a culture of innovation

Don't get left behind. Host Craig West from Mentored, speaks with Managing Director of Struber, Julie Castle, about how a culture of innovation can improve business performance and how to create one in your workplace. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1054
Date:
8 April 2019
The best grants for your business
The best grants for your business

Score extra funding for your SME. Host Craig West chats to Marcus Webb from BSI Grants to find out what government grants are available and what your business needs to do to qualify for them. In this series Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1301
Date:
1 April 2019
Public relations 101
Public relations 101

Elevate the credibility of your brand. Host Craig West, chats with founder of Wordstorm PR, Monica Rosenfeld, about top mistakes SMEs make when pitching to mainstream media and how to avoid them. In this series Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1810
Date:
25 March 2019
How empathy can improve business
How empathy can improve business

Are you an empathetic leader? Host and CEO of Mentored, Craig West, speaks with Daniel Murray from Empathic Consulting about the direct impact empathy can have on business performance. In this series Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1543
Date:
18 March 2019
Sealing the deal
Sealing the deal

Nail your sales technique. Host and CEO of Mentored, Craig West, speaks to author of Unlock the Game, Ari Galper, to find out how to overcome rejection and shift your sales mindset. In this series Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1170
Date:
25 February 2019
Streamlining your business
Streamlining your business

Marketing to bottom line. Host and CEO of Mentored, Craig West, speaks with Kelly Berger from Business Simplicity about the importance of putting systems in place so that you can concentrate on making more money, improving staff workflow and - when the time comes - selling your business effectively. In this series Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1381
Date:
18 February 2019
Managing your money
Managing your money

Cashflow is key when it comes to small business. Sarah Stein from Miss Efficiency explains how to avoid a cashflow hole, what to do if you find yourself in one and the most headache-free ways to juggle your bills, invoices, payroll and tax payments. In this series Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1717
Date:
4 February 2019
Top online retail mistakes
Top online retail mistakes

Expand your market. Host and CEO of Mentored, Craig West, speaks to online retail expert Jen McCloy about the top mistakes SMEs make when venturing online and how create a seamless consumer experience, in the age of the internet. In this series Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast. 

Duration:
1357
Date:
28 January 2019
Family Wealth Management
Family Wealth Management
Pay yourself first. Host and CEO of Mentored, Craig West, speaks to Michael Bova from Family Wealth Advisory about the importance of building, growing and protecting your own wealth, whilst continuing to drive the success of your small to medium business.
Pay yourself first. Host and CEO of Mentored, Craig West, speaks to Michael Bova from Family Wealth Advisory about the importance of building, growing and protecting your own wealth, whilst continuing to drive the success of your small...
Date:
20 December 2018
Research and Development
Research and Development
Can you better your business? Host and CEO of Mentored, Craig West, chats to Danielle Neale from the University of New South Wales about how small to medium businesses can best utilise government, industry and university funding in order to bring new processes, products and services to market.
Can you better your business? Host and CEO of Mentored, Craig West, chats to Danielle Neale from the University of New South Wales about how small to medium businesses can best utilise government, industry and university funding in order...
Date:
20 December 2018
Human Resources Legislation
Human Resources Legislation
Your employees are your biggest asset. Host and CEO of Mentored, Craig West, speaks to Natasha Hawker from Employee Matters about what you need to know in order to make sure you, your business and your people are covered when it comes to HR legislation in Australia.
Your employees are your biggest asset. Host and CEO of Mentored, Craig West, speaks to Natasha Hawker from Employee Matters about what you need to know in order to make sure you, your business and your people are covered when it comes to...
Date:
20 December 2018
Motivating Employees
Motivating Employees
How to keep your best people happy. Host and CEO of Mentored, Craig West, sits down with Clare Long from Norgay HR Consulting to discuss the top tools and techniques that can help you to manage your employees and maximise their performance.
How to keep your best people happy. Host and CEO of Mentored, Craig West, sits down with Clare Long from Norgay HR Consulting to discuss the top tools and techniques that can help you to manage your employees and maximise their...
Date:
20 December 2018
Digital Marketing
Digital Marketing
Is traditional marketing dead? Host and CEO of Mentored, Craig West, speaks with Chris Nelson from digital agency Juicebox about how to best market your business online and why you need to get clear about what success looks like before you make an investment.
Is traditional marketing dead? Host and CEO of Mentored, Craig West, speaks with Chris Nelson from digital agency Juicebox about how to best market your business online and why you need to get clear about what success looks like before...
Date:
20 December 2018
Business Broking
Business Broking
A better way to buy and sell your business. Host and CEO of Mentored, Craig West, chats with Managing Director of Business Sales at Mentored, Matt Holland, about the key things small to medium business owners get wrong when selling their business.
Date:
20 December 2018
Valuation
Valuation
What is your business worth? Host and CEO of Mentored, Craig West, speaks to consultant Sam Walters about the best way to value your business and why small to medium business owners should be using valuation not only as a management tool but in order to plan for succession.
What is your business worth? Host and CEO of Mentored, Craig West, speaks to consultant Sam Walters about the best way to value your business and why small to medium business owners should be using valuation not only as a management tool...
Date:
4 November 2018
Self-Managed Super Funds
Self-Managed Super Funds
Not as complicated as you think. Host and CEO of Mentored, Craig West, sits down with, Grant Abbott from I Love SMSF, about why you should be setting up your own self-managed super fund as soon as you start your small to medium business and the strategies that you can employ to take advantage of this government legislation that's designed to give you tax concessions and protect your most valuable assets.
Not as complicated as you think. Host and CEO of Mentored, Craig West, sits down with, Grant Abbott from I Love SMSF, about why you should be setting up your own self-managed super fund as soon as you start your small to medium business...
Date:
4 November 2018
Legal Framework
Legal Framework
Protect your business from the unexpected. Host and CEO of Mentored, Craig West chats with Emily Shoemark from Snedden Hall & Gallop Lawyers about why you need to put the proper legal agreements, documents and processes in place to not only guide the growth of your small to medium business but to protect your assets in the case of unforeseen events.
Protect your business from the unexpected. Host and CEO of Mentored, Craig West chats with Emily Shoemark from Snedden Hall & Gallop Lawyers about why you need to put the proper legal agreements, documents and processes in place to...
Date:
4 November 2018
Estate Planning
Estate Planning
Get the right advice and peace of mind. Host and CEO of Mentored, Craig West speaks to Tanya Herbertson from Snedden Hall & Gallop Lawyers about how you can set up a will, power of attorney and other legal framework for your small to medium business, in order to avoid problems and heartache for loved ones further down the track.
Get the right advice and peace of mind. Host and CEO of Mentored, Craig West speaks to Tanya Herbertson from Snedden Hall & Gallop Lawyers about how you can set up a will, power of attorney and other legal framework for your small to...
Date:
4 November 2018
Cyber Risk
Cyber Risk
How to protect your data. Host and CEO of Mentored, Craig West, speaks to Brad Crismale from Matrium Technologies about why your small to medium business is at risk of a cyber-attack, which systems you can put in place protect your data and how to manage an online breach if it happens.
How to protect your data. Host and CEO of Mentored, Craig West, speaks to Brad Crismale from Matrium Technologies about why your small to medium business is at risk of a cyber-attack, which systems you can put in place protect your data...
Date:
4 November 2018
Asset Protection
Asset Protection
Control everything but own nothing. Host and CEO of Mentored, Craig West, speaks to CEO of HYD Advisory, Mark Pinhorn, about why it's essential you put the right structures in place to protect your small to medium business and the wealth you’ve spent years, blood, sweat and tears creating - even if the unexpected occurs.
Control everything but own nothing. Host and CEO of Mentored, Craig West, speaks to CEO of HYD Advisory, Mark Pinhorn, about why it's essential you put the right structures in place to protect your small to medium business and the wealth...
Date:
4 November 2018
SME Experts - Trailer
SME Experts - Trailer

Practical tips to make your business a success. From cyber risk to self-managed super funds, SME Experts covers the topics you need to understand in order to take your business to the next level. Following the success of Mark Bouris’ popular podcast series The Mentor, this series is a must listen for any small to medium business owner.

SME Experts is supported by a complete set of additional templates and checklists available at Mentored.com.au in our resources area.

Host Craig West is a strategic accountant with over 20 years’ experience advising business owners. As Managing Director of Succession Plus and CEO of Mentored, he is passionate about helping business owners achieve the success they deserve. Craig has written four critically acclaimed books on employee incentives, succession planning, asset protection and exit strategies.

Coming this November to PodcastOne Australia

Practical tips to make your business a success. From cyber risk to self-managed super funds, SME Experts covers the topics you need to understand in order to take your business to the next level. Following the success of Mark Bouris’ popular...
Date:
29 October 2018